Vibe Rentals Aurora campervan beside a lake in New Zealand

Clear choices before you drive

Campervan Damage Liability Options

Every Vibe hire includes a choice of three liability options. Compare the daily cost, the amount you could be responsible for after a covered incident, and the bond required at pickup.

Compare the options

Choose for the full hire

Three levels of financial protection

The options change your daily charge, maximum damage liability and bond. They do not change your obligation to drive lawfully, protect the campervan and follow the rental agreement.

No daily cover charge

Risk Taker

$0per day
Maximum damage liability
$6,000
Bond pre-authorisation
$5,000

The lowest upfront cost, with the highest amount at risk if a covered incident occurs.

Balanced protection

General Cover

$30per day
Maximum damage liability
$3,000
Bond pre-authorisation
$2,500

Charged for a maximum of 50 days ($1,500)

Reduces both your maximum damage liability and the card pre-authorisation required at pickup.

Full comparison

What each option includes

The same types of covered incidents can qualify under all three options. What changes is the amount you pay each day, your maximum liability and the bond required.

Risk Taker, General Cover and Premium Cover compared
FeatureRisk TakerGeneral CoverPremium Cover
Daily cost$0$30$50
Maximum cover charge$0$1,500$2,500
Maximum charging periodNot applicable50 days50 days
Damage liability per covered incident$6,000$3,000$350
Bond pre-authorisation$5,000$2,500$0
Accidental collision damageIncluded, subject to $6,000 liabilityIncluded, subject to $3,000 liabilityIncluded, subject to $350 liability
Single-vehicle accidentsIncluded*Included*Included*
Rollover and write-offIncluded*Included*Included*
Roof and overhead damageIncluded*Included*Included*
Underbody damageIncluded*Included*Included*
Third-party property damageIncluded*Included*Included*

*Included only when the incident qualifies for cover under the rental agreement and applicable policy. The exclusions and driver obligations explained below apply to every option.

All amounts are in New Zealand dollars.

Damage liability applies to each separate covered incident. The option recorded in your booking confirmation and rental agreement controls if it differs from this page.

What the numbers mean

Liability and bond are not the same thing

Understanding this distinction helps you choose a level that fits both your risk comfort and the available limit on your payment card.

Damage liability

The most you would normally pay for a separate incident that qualifies for cover. It is sometimes described as an “excess”. If the covered cost is lower, you pay the lower amount.

Bond

Security placed as a pre-authorisation on a valid payment card. It is not the maximum you may owe, and it can temporarily reduce the funds available to you.

Covered incident

An accidental event that meets the current rental agreement and applicable policy conditions. A collision or third-party claim can qualify; an excluded event or agreement breach does not.

Important limits

What every driver remains responsible for

None of the options is a waiver of every cost. If cover does not apply, your responsibility can exceed the selected damage liability and may extend to the full loss or cost.

Drivers and conduct

  • Unauthorised, unlicensed or ineligible drivers
  • Alcohol, drugs, illegal use or deliberately unsafe driving
  • Reckless use, racing, overloading or using the wrong fuel

Roads and vehicle care

  • Off-road, beach, flood-water or restricted-area use
  • Continuing to drive after a warning light or unsafe condition
  • Lost or damaged keys, interior damage and personal belongings

After an incident

  • Failing to report an accident or provide requested information
  • Admitting liability or arranging repairs without approval
  • Any other material breach or applicable policy exclusion

Glass, tyres, wheels and roadside callouts

These can be treated differently depending on the cause. A tyre or wheel damaged as part of a qualifying collision may be assessed with that incident, while punctures, wear and avoidable tyre issues may remain your cost. Hirer-caused roadside callouts—including a flat starter battery, lockout or lost key, incorrect fuel or an empty fuel tank—may also be charged separately. Check the terms applying to your confirmed booking.

If something happens

Protect people first, then protect your claim

Prompt contact and good evidence help Vibe support you and assess the incident fairly.

  1. 01

    Stop safely and contact Vibe

    Check everyone is safe. Contact emergency services where needed, then tell Vibe as soon as it is safe to do so.

  2. 02

    Record the details

    Take photos and collect names, contact details, registrations and insurer information. Notify Police when required.

  3. 03

    Wait for approval

    Do not admit liability or authorise repairs unless Vibe approves them, except for immediate action needed to keep people safe.

Adding another driver

Additional authorised drivers are $2 per day. Every driver must be named on the rental agreement and meet the licence and age rules.

Questions before you choose

Damage liability FAQs

This page is a practical explanation, not the full contract. Read the rental policy and rental terms, then contact us if anything in your confirmation is unclear.

Is Premium Cover the same as having no liability?

No. Premium Cover reduces your maximum damage liability to $350 for each separate covered incident. Excluded damage, excluded costs and breaches of the rental agreement can still be charged in full.

Is the bond a payment?

Normally, no. It is a card pre-authorisation that temporarily reduces the funds available on your card. After a satisfactory return, Vibe requests its release within two business days, but your card issuer may take up to 10 business days to make the funds available again.

Is the bond the most I could have to pay?

No. The bond is security, while the damage liability is the maximum payable for a covered incident. For Risk Taker and General Cover, the liability is higher than the bond. Excluded damage and other amounts due under the rental agreement may also be charged separately.

What if the repair costs less than my damage liability?

For a covered incident, you pay the lower of the reasonable covered cost and your applicable maximum damage liability, together with any separate excluded amounts permitted by the rental agreement.

What happens if another driver is at fault?

Your applicable liability may be held or charged while the incident is assessed and recovery is pursued. If Vibe later recovers an amount that is due back to you, the corresponding refund will be processed after recovery.

Can I rely on my travel or credit-card insurance instead?

External insurance does not replace Vibe's bond or your payment obligations. You must meet the rental agreement first, then make your own reimbursement claim with your insurer. Check its limits, exclusions and evidence requirements before travelling.

Can I add another driver?

Yes. Each additional authorised driver costs $2 per day and must be named on the rental agreement, meet the age rules and present an acceptable full driver licence.

Plan your road trip

Choose your cover when you book

Search your travel dates, select your campervan and review the available liability option before payment.

Check live availability